The person connecting to the iOS device can then guide the iOS user on solving issues with their device.
Select TeamViewer and start the broadcast.
Swipe up on the iOS screen and press and hold the screen-recording icon.
On the iOS device, allow remote control.
The only Android devices it does manage to pull this off is on Samsung devices Update 2019 June: Now it supports a slew of different Android OEMs beyond Samsung. A remote desktop software, the open source TeamViewer alternative, works out of the box, no configuration required.
On the connecting device, open TeamViewer and enter the QuickSupport session ID provided on the iOS device, and establish the remote control connection. Teamviewer does NOT support taking screenshots or remote control without root.
Install the TeamViewer QuickSupport app on the iOS device.
How do you remotely support an iPhone or iPad? You will have the option to use TeamViewer for personal non-commercial use, which is free, or to subscribe to the service through one of the flexible licensing packages. Simply go to the App Store and search for TeamViewer. Downloading the TeamViewer Remote Control app for iOS is completely free.
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